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Frequently Asked Questions


Reservation

As soon as you have completed the booking process the confirmation page appears. This page shows all of your reservation details, including the booking number and your Ref number. We also send you a confirmation email with all your booking information.
Check-in and check-out times differ for each hotel. You will find them on the "Hotel Policies" section at the bottom of the hotel page as well as in your confirmation email. If you cannot find this information, please contact us by email at info@bestbookingiran.com.
Room facilities are clearly listed under each room type, to see the full list and photos just click on your desired room type. You can find all of the hotel facilities just below the block of room types under ‘Hotel Facilities’. If you cannot find this information, please contact us by email at info@bestbookingiran.com.

Credit Cards

Yes, you can but only if you have permission from the card holder. Please state this in the "Remarks" box when making your reservation. The hotel may require authorisation from the card holder. Please also note that in the case of a No Show, late cancellation any penalties will be charged to the card provided.
To make a reservation we accept MasterCard and Visa. Since your credit card details are used for the full payment, you might be able to use VISA or MasterCard debit cards as well.
We use a secure connection for your booking. Your personal data and credit card details are encrypted. Our secure server uses ‘Secure Socket Layer’ (SSL) technology, the online industry’s standard. Our SSL certificate has been issued and maintanined by Amazon.

Facilities

If the hotel has a luggage storage it will be displayed on the hotel’s page under "Hotel Facilities". For more information regarding the hotel’s facilities on luggage storage please contact the hotel directly using the contact details provided after completing the booking